May 30, 2023 · Method 1: Use the Push Notification. After you have activated your eSIM, you will be able to see a notification at the top of your device, tap on it. Open Settings and choose Xfinity Mobile Cellular Plan Ready To Be Installed. Tap on Continue and Done and your installation process is complete for Xfinity eSIM. Dec 13, 2022 · First many of the Xfinity agents I talked to by phone, chat or in person at the retail stores have not been able to help. After 5 days I was “allowed” to speak to an “advanced team member” from xfinity who sent an email to the manufacturer of my phone so they could get the SIM NETWORK UNLOCK PIN, then email it to me. Dec 14, 2022 · You can also visit our Xfinity Mobile assistant page, where we have support available thorough chat as well: https://comca.st/3vkGv93. I was told to call 800-934-6489 and ask for the Advanced Team for these kind of requests. Dec 14, 2022 · You can also visit our Xfinity Mobile assistant page, where we have support available thorough chat as well: https://comca.st/3vkGv93. I was told to call 800-934-6489 and ask for the Advanced Team for these kind of requests. Jul 30, 2023 · There are two ways to get Xfinity Mobile SIM cards. Pick it up in one of over 500 Xfinity stores nationwide, or order it online, and it'll arrive in the mail in a couple of days. I should note you must be an Xfinity Internet customer to be eligible for an Xfinity Mobile phone plan. What's a SIM card / eSIM? SIM card. A SIM card is a small chip that contains information your device needs to connect to the T-Mobile network. T-Mobile SIM cards come with adapters to allow for use with Nano, Micro, or Standard SIM sized devices. eSIM. Embedded SIM (eSIM) is just a SIM card gone digital, so you don't have to wait for a physical ...An eSIM is a digital SIM that allows you to activate a mobile data plan from your network provider without having to use a physical nano-SIM. Find out which wireless carriers in your country or region offer cellular plans on an eSIM, either activated by eSIM Carrier Activation, eSIM Quick Transfer, or other activation methods. Many carriers also support eSIM activation on prepaid plans, if you ...1. Don't use the Xfinity Mobile App in a phone, and instead use a browser on your desktop. 2. Disable any Ad Blockers in your browser. 1. Go to Xfinity Mobile website and login your account. 2. Go to "My Account" from the top right corner and then click the "Devices" tab. 3. Click your old device. 4. Click "Replace your device". 5. Click "Bring ...Today I wanted to add a phone line on the esim and it is simply not possible. The phone is locked with XM and therefore the esim is also locked to them. Now this is the best part: In order to use the esim, you must unlock your phone. To unlock the phone, you must pay it in full. If you pay in full, YOU LOSE THE $250 DISCOUNT.Unlimited Premium. $65/mo. for single line account. $50/mo. with any 2 lines from. Unlimited or By the Gig. 50 GB of premium data per line. 15 GB of mobile hotspot data at 5G/4G speeds. High resolution 720p video.Due to account security, our options with Xfinity Mobile accounts are very limited. We're unable to perform any device or account specific requests over this platform, and may need to direct you to our Xfinity Mobile team members to assist you with getting your request completed.Official Employee. •. 392 Messages. 1 year ago. @ dpjkw, Thank you for your question. I would recommend contacting our Xfinity Mobile department. You can reach them at 1-888-936-4968. They would have more information for you. 0.Xfinity Mobile: Requires residential post-pay Xfinity Internet. Line limitations may apply. Line limitations may apply. Equip., intl. and roaming charges, taxes and fees, including reg. recovery fees, and other charges extra, and subj. to change. $25/line/mo. charge applies if Xfinity TV, Internet or Voice post-pay services not maintained.Xfinity Mobile ... Loading Oct 26, 2022 · Xfinity Mobile does not support BYOD Pixel 7 eSIM. The support representative told me Pixel 7 or 7 Pro eSIM was not supported as of 10/26/22, 3 weeks after Pixel 7 launched and started to delivery. Apple 14 is so popular that Xfinity supports eSIM for iPhone on day one, but Pixel or Samsung are not lucky. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.Dec 13, 2022 · First many of the Xfinity agents I talked to by phone, chat or in person at the retail stores have not been able to help. After 5 days I was “allowed” to speak to an “advanced team member” from xfinity who sent an email to the manufacturer of my phone so they could get the SIM NETWORK UNLOCK PIN, then email it to me. Customize your new Xfinity plan. Bundle home internet + mobile to save. Shop offers, pricing, and packages at the right price for your needs today! Feb 16, 2023 · In the Settings app, tap Carrier Cellular Plan Ready to Be Installed. Tap Continue, at the bottom of the screen. Make a call on your iPhone to check its cellular connectivity. If you can't make a call, contact your carrier. If the plan you activated replaces the plan on your physical SIM, remove your physical SIM. Then restart your iPhone. When you purchase an iPhone 14 or iPhone 14 Pro it will already arrive with a ready to activate eSIM, and all you have to do is activate it through your carrier. Good news: the three major US ...Does the SAMSUNG Galaxy Watch 3 (41mm, GPS, Bluetooth, Unlocked LTE) Smart Watch with Advanced Health Monitoring, Fitness Tracking work with Xfinity Mobile? I get mixed answers when I look online. I called xfinity mobile and they told me no they don't (but I also use to be a supervisor over at Xfinity so I know A LOT of agents really don't know ... May 13, 2022 · Then you changed that and went bought a new phone from xfinity and it came with SIM. So first you only need the sim that came with the New phone. Next Activate the new phone with your correct phone number. Once you do that tell Xfinity to Cancel the other BYOD line you first ordered. They will delete the line and all will work fine. 1) Sign into your account Xfinity on a PC or MAC. 2) Navigare to my devices and select the device you want to upgrade. 3) Select "change device." 4) Enter the IMED ID when prompted from your new iPhone (iPhone>settings>general>about>IMEI #1>. 5) Confirm the telephone number to be transferred and enter the authentication code sent to your old phone.As it relates to Xfinity Mobile, you could obtain one of the following devices and have it use an actual physical SIM card from Xfinity Mobile and an eSIM from another service provider that supports eSIM technology; iPhone XS, iPhone XS Max, iPhone XR and later models feature a Dual SIM. Currently, Xfinity Mobile does not support eSIM for ...What's a SIM card / eSIM? SIM card. A SIM card is a small chip that contains information your device needs to connect to the T-Mobile network. T-Mobile SIM cards come with adapters to allow for use with Nano, Micro, or Standard SIM sized devices. eSIM. Embedded SIM (eSIM) is just a SIM card gone digital, so you don't have to wait for a physical ...What's a SIM card / eSIM? SIM card. A SIM card is a small chip that contains information your device needs to connect to the T-Mobile network. T-Mobile SIM cards come with adapters to allow for use with Nano, Micro, or Standard SIM sized devices. eSIM. Embedded SIM (eSIM) is just a SIM card gone digital, so you don't have to wait for a physical ... Enter the embedded SIM — also known as eSIM. As the name suggests, this is a SIM card that’s built into your smartphone and can’t be removed. It performs the same function as a traditional ...For E-sim users, you need to ensure that you download the E-sim to your iPhone after the activation process is completed. If your E-sim is removed or replaced later, you can visit the Xfinity Store and get it restored; ensure this is a quick action. We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. By selecting Accept all, you consent to our use of Cookies. View our mobile support section, chat with a customer representative, or contact us via Email to get the support you need with Xfinity Mobile. Cookie Policy We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. eSIM in general is a disaster and another method for phone makers and carriers to lock you in. We are moving backwards to a time when your cell phone and number were locked to a carrier via a contract. Sep 17, 2022 · The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. 1) Sign into your account Xfinity on a PC or MAC. 2) Navigare to my devices and select the device you want to upgrade. 3) Select "change device." 4) Enter the IMED ID when prompted from your new iPhone (iPhone>settings>general>about>IMEI #1>. 5) Confirm the telephone number to be transferred and enter the authentication code sent to your old phone.Now I call Xfinity back to settle both issues, and the lady on the phone says she removed the E Sim from my account and I don’t need to worry about it. Looking at my Xfinity account I still have the two phone numbers, one on my physical Sim in my old phone, and one as an E sim in my new phone.May 13, 2022 · Then you changed that and went bought a new phone from xfinity and it came with SIM. So first you only need the sim that came with the New phone. Next Activate the new phone with your correct phone number. Once you do that tell Xfinity to Cancel the other BYOD line you first ordered. They will delete the line and all will work fine. Sep 18, 2022 · The rep asked me a few times if I ever got an email with a QR code to activate the esim - I never got any such emails from xfinity. He also had me try the various other cellular plan activation options on the new phone, including transferring the SIM from the old phone and registering the esim manually via URL. None of these options worked. We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. By selecting Accept all, you consent to our use of Cookies. Dec 22, 2022 · 02:32 PM. 14. Comcast Xfinity customers report their accounts being hacked in widespread attacks that bypass two-factor authentication. These compromised accounts are then used to reset passwords ... At this time, Xfinity Mobile does not support eSIM. Initially, there are only three wireless carriers that support eSIM in the United States - AT&T, Verizon and T-Mobile. Support is available for the iPhone XS, iPhone XS Max and iPhone XR through the SIM card slot using a physical Xfinity Mobile SIM card. Well that sucks. Thanks for answering. Xfinity Mobile: Requires residential post-pay Xfinity Internet. Line limitations may apply. Line limitations may apply. Equip., intl. and roaming charges, taxes and fees, including reg. recovery fees, and other charges extra, and subj. to change. $25/line/mo. charge applies if Xfinity TV, Internet or Voice post-pay services not maintained.Reset the Network Settings: On your device, go to Settings, then General, then Transfer or Reset Device, then Reset, and finally Reset Network Settings. Once you reset the network setting, you’ll need to restart your device. Restart your device by turning if off and then on. Your device should start up in roughly five minutes.Oct 26, 2022 · Xfinity Mobile does not support BYOD Pixel 7 eSIM. The support representative told me Pixel 7 or 7 Pro eSIM was not supported as of 10/26/22, 3 weeks after Pixel 7 launched and started to delivery. Apple 14 is so popular that Xfinity supports eSIM for iPhone on day one, but Pixel or Samsung are not lucky. July 5, 2023 If you’re a Comcast customer, there may be strong incentive to switch your phone service over to Xfinity Mobile. Here’s how you can activate a phone with the carrier via eSIM...View our mobile support section, chat with a customer representative, or contact us via Email to get the support you need with Xfinity Mobile. Cookie Policy We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests.Set up another cellular plan on your iPhone. All iPhone models that support eSIM can have multiple eSIMs and use Dual SIM with two active SIMs at the same time. You can use Dual SIM by using a physical SIM and an eSIM. iPhone 13 models and later also support two active eSIMs. iPhone models without a physical SIM tray support two active eSIMs.He advised performing the following steps to see if the esim activation push notification would go through on the new phone. -Go to settings > general > about and waiting for a carrier settings update notification (I had none) -perform a network reset on the new phone, -perform a full factory reset on the new phone.Xfinity Mobile offers phone service through the cable and internet provider — here's what to expect. • Available plans include by the gig (1GB starts at $15 a month) or unlimited data ($45 a ...If your E-sim is removed or replaced later, you can visit the Xfinity Store and get it restored; ensure this is a quick action. Ensure that your device is turned off during the activation, and it should take roughly 10 minutes to an hour, and you will get a confirmation email once the activation completes.We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. By selecting Accept all, you consent to our use of Cookies.July 5, 2023 If you’re a Comcast customer, there may be strong incentive to switch your phone service over to Xfinity Mobile. Here’s how you can activate a phone with the carrier via eSIM...New and existing Xfinity Mobile and Comcast Business Mobile customers can take $400 off a new iPhone, including the new iPhone 14, iPhone 14 Plus, iPhone 14 Pro, and iPhone 14 Pro Max, and the entire iPhone 13 and iPhone 12 line. New customers must activate a new Xfinity Mobile line within 30 days of purchase, and existing customers can upgrade ...Tablet lines have a $10 monthly line fee per tablet and are included in multi-line pricing when you are on our latest price plan. After certain amounts of data usage, per line per month, speeds will be reduced. These thresholds are: 20 GB for By the Gig and Unlimited Intro. 30 GB for Unlimited Plus.Enter the embedded SIM — also known as eSIM. As the name suggests, this is a SIM card that’s built into your smartphone and can’t be removed. It performs the same function as a traditional ...Told me it was not supported. Told the operator to escalate. Waited in line for about 1 hour. The high level lady asked my current physical sim IMEI and the eSim IMEI, which is my IMEI1 and IMEI2. Waited for about 5 minutes then my physical sim is out of service. Pulled out my physical sim and rebooted my phone.To support this, the phone has two IMEIs: the physical SIM gets the primary IMEI, and the eSIM gets the second one, IMEI2. So, I put T-Mobile on the eSIM, and then got an Xfinity Mobile physical SIM to use as a work-only phone line. This worked perfectly fine. Subsequently, I upgraded each year... first an iPhone 11 Pro Max, and an iPhone 12 Pro.Xfinity Mobile and Comcast Business Mobile will offer the most advanced iPhone lineup ever with iPhone 14, iPhone 14 Plus, iPhone 14 Pro, and iPhone 14 Pro Max. It will be. Not completely clear how current customers will receive the $400 off though.Xfinity Mobile is a powerful nationwide network with 5G & millions of secure WiFi Hotspots. Get $300 off the all-new Samsung Galaxy phones. Jan 29, 2020 · Step 2: Prepare for changing from a physical SIM card to an eSIM. Go to your iPhone’s Settings app. Tap General > About. Scroll down to the section Digital SIM. Copy, write down, take a screenshot, or otherwise note the IMEI number listed–you need this to change to eSIM service. Double or triple check to ensure you have the correct IMEI number. There are two ways to get Xfinity Mobile SIM cards. Pick it up in one of over 500 Xfinity stores nationwide, or order it online, and it'll arrive in the mail in a couple of days. I should note you must be an Xfinity Internet customer to be eligible for an Xfinity Mobile phone plan.Xfinity Mobile plans with Verizon 5G & 4G LTE wireless coverage. $45/mo. Unlimited data. Verizon 5G & 4G networks. $540/yr Total cost. vs. $25/mo. Unlimited data. AT&T 5G & 4G networks. Sep 17, 2022 · 1. activate your device online or call customer support. 2. Turn on your device and follow the setup instructions and the esim should download automatically during the apple setup process. If the device is already on you can download the esim from a settings notification, QR code or enter the activation url manually from cellular settings. I am ... May 2, 2022 · I put my eSIM IMEI and I get the “Your phone is compatible, but it may be locked to Your Carrier.” Xfinity Mobile does not use eSIM; XFINITY MOBILE SELLS THE GOOGLE PIXEL 6 ! ! XFINITY MOBILE SELLS THE GOOGLE PIXEL 6! ! ! The Xfinity Mobile rep stated: “Pixels bought from them would be compatible” LMAO!!! You can’t make this *** Set up another cellular plan on your iPhone. All iPhone models that support eSIM can have multiple eSIMs and use Dual SIM with two active SIMs at the same time. You can use Dual SIM by using a physical SIM and an eSIM. iPhone 13 models and later also support two active eSIMs. iPhone models without a physical SIM tray support two active eSIMs.Does the SAMSUNG Galaxy Watch 3 (41mm, GPS, Bluetooth, Unlocked LTE) Smart Watch with Advanced Health Monitoring, Fitness Tracking work with Xfinity Mobile? I get mixed answers when I look online. I called xfinity mobile and they told me no they don't (but I also use to be a supervisor over at Xfinity so I know A LOT of agents really don't know ...July 5, 2023 If you’re a Comcast customer, there may be strong incentive to switch your phone service over to Xfinity Mobile. Here’s how you can activate a phone with the carrier via eSIM...What's a SIM card / eSIM? SIM card. A SIM card is a small chip that contains information your device needs to connect to the T-Mobile network. T-Mobile SIM cards come with adapters to allow for use with Nano, Micro, or Standard SIM sized devices. eSIM. Embedded SIM (eSIM) is just a SIM card gone digital, so you don't have to wait for a physical ... First many of the Xfinity agents I talked to by phone, chat or in person at the retail stores have not been able to help. After 5 days I was “allowed” to speak to an “advanced team member” from xfinity who sent an email to the manufacturer of my phone so they could get the SIM NETWORK UNLOCK PIN, then email it to me.We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. By selecting Accept all, you consent to our use of Cookies. Visit xfinity.com and click the Account icon in the screen’s top-right corner. Click Check Email or Check Voicemail. Enter your Xfinity ID and click Let's go. On the next screen, enter your password and click Sign In. After signing in, you'll be redirected to Xfinity Email, your dashboard for Comcast email and voicemail service. Feb 21, 2023 · Motorola MB7621: Best for most Xfinity internet plans, $89.99*, wired speeds up to 1,000 Mbps. 1. NETGEAR CM500: Best cheap cable modem, $73.00*, wired speeds up to 680 Mbps. 2. ARRIS SURFboard SB8200: Best for gig internet plans, $144.49*, wired speeds up to 2,000 Mbps. 3. Jan 23, 2020 · As it relates to Xfinity Mobile, you could obtain one of the following devices and have it use an actual physical SIM card from Xfinity Mobile and an eSIM from another service provider that supports eSIM technology; iPhone XS, iPhone XS Max, iPhone XR and later models feature a Dual SIM. Currently, Xfinity Mobile does not support eSIM for ... When you purchase an iPhone 14 or iPhone 14 Pro it will already arrive with a ready to activate eSIM, and all you have to do is activate it through your carrier. Good news: the three major US ...Feb 21, 2023 · Motorola MB7621: Best for most Xfinity internet plans, $89.99*, wired speeds up to 1,000 Mbps. 1. NETGEAR CM500: Best cheap cable modem, $73.00*, wired speeds up to 680 Mbps. 2. ARRIS SURFboard SB8200: Best for gig internet plans, $144.49*, wired speeds up to 2,000 Mbps. 3. We want to be sure you have our full support to help you with your locked eSim and hope that we can earn your continued business. Since we have limited access to Xfinity Mobile accounts, we suggest you contact our Xfinity Mobile experts using the methods posted below. They will be able to offer you further support and options.Visit xfinity.com and click the Account icon in the screen’s top-right corner. Click Check Email or Check Voicemail. Enter your Xfinity ID and click Let's go. On the next screen, enter your password and click Sign In. After signing in, you'll be redirected to Xfinity Email, your dashboard for Comcast email and voicemail service. Aug 28, 2023 · It's the power of the Xfinity 10G Network, in the palm of your hand. Manage your account, pay bills, boost your network, and enhance your experience on the Xfinity app. Xfinity customers get all this for free: • Everything you need to manage your Xfinity account — view your plan details, change or upgrade your service, and more. • Xfinity ... eSIM is a programmable chip that lives in your smartphone, watch, or tablet. It allows you to change mobile plans via software. ... Boost Mobile, Mint Mobile, Visible, Xfinity Mobile, and Google ...Hi, I am using Xfinity with my google Pixel 5, and want to change my current physical sim to e-sim. But someone said that for now e-sim service of Xfinity is only available for iPhone. I had used same google Pixel 5 with e-sim at Verizon a few months ago, so it is obvious that my google Pixel 5 itself is eligible for e-sim.Step 2: Prepare for changing from a physical SIM card to an eSIM. Go to your iPhone’s Settings app. Tap General > About. Scroll down to the section Digital SIM. Copy, write down, take a screenshot, or otherwise note the IMEI number listed–you need this to change to eSIM service. Double or triple check to ensure you have the correct IMEI number.Aug 14, 2023 · Activate a New Line With eSIM. Note: Xfinity Mobile currently supports eSIM only on iPhone 13 or newer. Step 1. First things first. Unbox your new device for everything you need to get online with the nation’s best network – like your new phone and charger, and any accessories you’ve ordered. Xfinity wouldn't budge on this and never unlocked my iPhone. Their justification is that the iPhone has to be paid off before I can use the eSIM on a second line. I asked why they sell a phone capable of using two lines with one of them disabled and I got a hilarious reply ... "you can still use the phone with a 2nd Xfinity line".At this time, Xfinity Mobile does not support eSIM. However, if an Xfinity Mobile customer wants to activate their eSIM on a device that has Dual SIM with another carrier that does support eSIM, they are able to do so as long as the device is unlocked. Okay. Sep 17, 2022 · 1) Sign into your account Xfinity on a PC or MAC. 2) Navigare to my devices and select the device you want to upgrade. 3) Select "change device." 4) Enter the IMED ID when prompted from your new iPhone (iPhone>settings>general>about>IMEI #1>. 5) Confirm the telephone number to be transferred and enter the authentication code sent to your old phone. Download an eSIM or insert or swap an Xfinity Mobile nanoSIM Card. Bring a device to a new line To activate a new Xfinity Mobile line with a device you already own, simply log in to your account and visit the Devices page to set up your phone on the line.Sep 17, 2022 · The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Xfinity Mobile offers the following cell phone plans to choose from: • Xfinity Mobile 1GB: $15 for 1GB Shared of data. • Xfinity Mobile 3GB: $30 for 3GB Shared of data. • Xfinity Mobile Unlimited Intro: $45 for 20GB of data. • Xfinity Mobile Unlimited Plus: $55 for 30GB of data. • Xfinity Mobile 10GB: $60 for 10GB Shared of data. Sep 5, 2023 · Once you have your new Xfinity Mobile SIM card in hand, it's time to activate your phone and complete the switch to Xfinity Mobile! Activating your own phone happens entirely online. We'll walk you through it, step-by-step. The process will only take about 20-25 minutes from beginning to end, and we'll send you an email once it's done. May 3, 2023 · For some smaller carriers, it can take up to an hour. If you're transferring the number from a landline or wireline, it takes, on average, five business days. There's no need to sit by your phone waiting for it to activate. We'll send you a confirmation email when you're good to go. We'll also email you if there's an issue with the transfer ... Restart your device. Insert a SIM card from another wireless carrier. Navigate to the Home screen and look for the "Phone Locked" message. Ensure your device is connected to cellular data or WiFi. When connected, you will see the unlock message in the notification panel. Note: If the device is prompting to enter an unlock code, please look for ...Support for your questions about Xfinity Mobile's network and coverage, including Wi-Fi hotspots and international talk, text, & data rates. Cookie Policy We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests.An eSIM is a digital version of the physical SIM card—identifying your device virtually to provide network connection. It’s programmable remotely via software and is built into newer smartphones, meaning you wouldn’t have to go purchase a new SIM card if you wanted to swap phones or wireless carriers. eSIMs are used in tablets, smart watches, drones, and even cars.
Official Employee. •. 6.9K Messages. Hello @user_eba8ac! Thank you for reaching out. To get help with receiving SIM card, please contact my awesome peers in the Xfinity Mobile Department. You can reach them by calling 1-888-936-4968. Unfortunately, we don't have access to Xfinity Mobile systems to honor your request.. Fast walk in medical clinic
We want to be sure you have our full support to help you with your locked eSim and hope that we can earn your continued business. Since we have limited access to Xfinity Mobile accounts, we suggest you contact our Xfinity Mobile experts using the methods posted below. They will be able to offer you further support and options.Jun 7, 2023 · Galaxy devices that support eSIM. Galaxy S23 / S23+ / S23 Ultra, Galaxy S22 / S22+ / S22 Ultra, Galaxy S21 / S21+ / S21 Ultra. Galaxy Z Fold4 / Flip4, Galaxy Z Fold3 / Flip3. Galaxy Note20 / Note20 Ultra. Please note: Depending on the country of origin, eSIM may not be supported even if your device is listed above. 454 Messages. @user_76f4c3 Thank you for your post on the Xfinity Community Forums. If you still need assistance with your Xfinity Mobile account please reach out to one of our mobile experts via one of the following methods: • SMS Text Message: 1 (888) 936-4968. • Phone: 1 (888) 936-4968.Nov 7, 2022 · An eSIM is an electronic SIM card. Unlike the standard physical SIM card we use for our cell phones, which come in different SIM sizes, the eSIM is built into your device and you can't remove it (nor should you need to remove it). There's no extra fee for an eIM, since it comes right in your device. While eSIMs are still very new for cell ... Sep 17, 2022 · The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Due to account security, our options with Xfinity Mobile accounts are very limited. We're unable to perform any device or account specific requests over this platform, and may need to direct you to our Xfinity Mobile team members to assist you with getting your request completed.I purchased an unlocked Samsung Galaxy s23 Ultra intending to use the Dual Sim feature of the phone for two mobile numbers on one device. Moving 2 other lines (4 total) I was told my eSim was incompatible with Xfinity Mobile. After some digging, a 2nd tier Xfinity Mobile Rep indicated it's such a new phone, and that eSIM support is coming.We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. By selecting Accept all, you consent to our use of Cookies.What's a SIM card / eSIM? SIM card. A SIM card is a small chip that contains information your device needs to connect to the T-Mobile network. T-Mobile SIM cards come with adapters to allow for use with Nano, Micro, or Standard SIM sized devices. eSIM. Embedded SIM (eSIM) is just a SIM card gone digital, so you don't have to wait for a physical ...Sep 6, 2022 · Xfinity Mobile supports compatible eSIM-compatible devices, as well as devices that require a SIM card. How do I activate my eSIM with Xfinity Mobile? Bring your eSIM-compatible phone to Xfinity Mobile. Once you have Xfinity Internet, start by choosing between our By the Gig or Unlimited data options. Tablet lines have a $10 monthly line fee per tablet and are included in multi-line pricing when you are on our latest price plan. After certain amounts of data usage, per line per month, speeds will be reduced. These thresholds are: 20 GB for By the Gig and Unlimited Intro. 30 GB for Unlimited Plus.Xfinity wouldn't budge on this and never unlocked my iPhone. Their justification is that the iPhone has to be paid off before I can use the eSIM on a second line. I asked why they sell a phone capable of using two lines with one of them disabled and I got a hilarious reply ... "you can still use the phone with a 2nd Xfinity line".View our mobile support section, chat with a customer representative, or contact us via Email to get the support you need with Xfinity Mobile. Cookie Policy We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests.Today I wanted to add a phone line on the esim and it is simply not possible. The phone is locked with XM and therefore the esim is also locked to them. Now this is the best part: In order to use the esim, you must unlock your phone. To unlock the phone, you must pay it in full. If you pay in full, YOU LOSE THE $250 DISCOUNT.Some phones use a nanoSIM (a physical SIM card) while some use an eSIM (a digital SIM downloaded to the phone). Learn what to do if either an eSIM or nanoSIM card isn't working correctly. Why isn't my phone connecting to the internet? Official Employee. •. 6.9K Messages. Hello @user_eba8ac! Thank you for reaching out. To get help with receiving SIM card, please contact my awesome peers in the Xfinity Mobile Department. You can reach them by calling 1-888-936-4968. Unfortunately, we don't have access to Xfinity Mobile systems to honor your request..