2024 Sprint t mobile customer service

T-Mobile already has the largest nationwide 5G network and we plan to offer 5G to 99% of the U.S. population in the next six years. T-Mobile's award-winning Team of Experts (TEX) model will continue to expand into every current and planned customer experience center.The outsourced employees just don't seem very well trained on current sprint or t-mobile policies and they seem to have to do a search for everything. Does anyone know if I switch officially to t-mobile, like migrate to magenta or whatever, will the customer support be any better or at least not outsourced? Our Best Cell Phone Deals & Device Promotions | T-Mobile. T-Mobile. Wireless. Business. Prepaid. TV. Banking. Internet. Save $35 per line with $0 Device Connection Charge + free 2-day shipping on online activations, or call 844-222-1938. New T-Mobile will continue basic CDMA voice service even on older phones until December 31, 2021, according to the last I've heard. But data performance on some older Sprint phones will decline ...Call us. Simply dial 611 from your T-Mobile phone or use the T-Mobile app to give us a call. Message us. Send us a message in the T-Mobile app, My T-Mobile, or Apple Business Chat. Get the app. Download the T-Mobile app to get in touch with us on your terms. Take the next step. Check out more customer benefits. See all benefits Mar 4, 2023 · USE The T-Mobile App. It actually does communicate with the site when installed so if you have had the T-Mobile app on your device for a while then uninstall and re-install it. You should be able to see recent usage now. Also request ur data from Sprint customer service and they will email it to you. Add a line: Contact us before canceling service to continue remaining bill credits, or credits stop & balance on required finance agreement is due (e.g. 999.99 – Galaxy Z Flip 4 5G 128GB).For T-Mobile non-device offers and for general help, dial 611 from your T-Mobile phone, or call 1-800-937-8997. For T-Mobile device offers , call T-Mobile Promotions Customer Care at 1-877-470-3619 Monday-Friday: 8 a.m. - 10 p.m. ET Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...Service Unavailable. F451 : Uh-oh, it looks like we have our wires crossed. Please try again later.Oct 23, 2014 · 3. Dial at 888-226-7212 4. Or dial at +1 888-211-4727 5. If you don’t get any real person to talk with at the above numbers, then try this number: 800-877-4020. 6. After getting connected to those numbers you may still have to follow commands and you may also have to press some particular buttons on your phone. Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...New to T-Mobile? Switching is easy Set up your device Using the app Sprint Migration Center All get started topics Ways to pay your bill All about your bill Line permissions Your T-Mobile ID Your PIN/Passcode All account resources topics T-Mobile network In-flight texting and Wi-Fi Wi-Fi Calling International roaming Mobile Without Borders All network & roaming topics Find the right plan ...Sprint support How can we help? Choose a topic related to your question and we'll go from there. Popular Articles Check out popular articles that are trending. Customer instructions for change of ownership Self-service tools Learn about Early Termination Fee View unbilled usage and call detail on sprint.com Not finding what you're looking for? Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ... It takes mastery to be on the T-Mobile Customer Care team and our compensation reflects that. As an Expert you’ll start by earning $20 per hour. In fact, on average our Experts new to the role earn over $22 per hour inclusive of base pay and incentive bonuses. Throw in an annual $1,000 stock grant, tuition assistance, and other financial ...3. Dial at 888-226-7212 4. Or dial at +1 888-211-4727 5. If you don’t get any real person to talk with at the above numbers, then try this number: 800-877-4020. 6. After getting connected to those numbers you may still have to follow commands and you may also have to press some particular buttons on your phone.Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...It’s Time To Join The T-Mobile Network. To get set up, we’ll help you move all eligible lines to the T-Mobile network. All Sprint customers will need to complete this step to transition their billing accounts and start enjoying the full T-Mobile experience. Log in now to see your next step. Let's Get Started.Any T-Mobile, Metro by T-Mobile, or Sprint customer on a qualifying branded monthly rate plan can participate.Qualifying rate plans include most consumer and business monthly plans that include voice and data. Best: Dial 1-888-211-4727. Screengrab via Sprint. Dial the number above and enter your 10-digit phone number. After entering your phone number, press “4” to report the phone lost or stolen and ...Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ... Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ... Building a network for all. Sprint and T-Mobile are working together to build one of the best networks around. By combining, Sprint and T-Mobile will have a network with more towers, more engineers and more bandwidth than ever before. Shop all T-Mobile phones.Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...Add a line: Contact us before canceling service to continue remaining bill credits, or credits stop & balance on required finance agreement is due (e.g. 999.99 – Galaxy Z Flip 4 5G 128GB).Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...Any T-Mobile, Metro by T-Mobile, or Sprint customer on a qualifying branded monthly rate plan can participate.Qualifying rate plans include most consumer and business monthly plans that include voice and data.The outsourced employees just don't seem very well trained on current sprint or t-mobile policies and they seem to have to do a search for everything. Does anyone know if I switch officially to t-mobile, like migrate to magenta or whatever, will the customer support be any better or at least not outsourced? Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ... T-Mobile Business Prepaid TV Banking. Call to order 1-866-275-1411. Find a Store. Español. Plans. Plans. Our Unlimited. Other plans. Add-on services.Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...08/20/2023. When upgrading 4 line July 4th, 2023, I was promised 4 new phones @ no charge and a monthly bill of $170, ********** included. My first two bills have been over $300. After trying to ... Anonymous; Ijh; 18 Jul 2023; The worst service ever! I was on sprint over 25 years, always had service. This past March since the merger was finalized with T-Mobile, the acquisition, I am barely ...Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ... T-Mobile Accessibility Care - We're here to help! Select the service below for the appropriate customer service information! Jan 5, 2015 · Sprint Customer Service Phone Number. Phone Number:1 (800) 639-6111. Shortcut: Press 4, then 0. Callie Field. Callie Field is president of T-Mobile 's Business Group, T-Mobile 's fastest growing segment, where she leads the teams that are responsible for envisioning a 5G future for business and government customers. Her deep sales expertise and obsession with customer experience, coupled with her exceptional track record leading award ...Switch to Sprint today and find great deals on unlimited data plans for the whole family. T-Mobile Business Prepaid TV Banking Call to Order 1-866-275-1411 Find a Store English EspañolStateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ... Dec 8, 2020 · 8 months ago. T-Mobile’s customer service is non-existent to useless. I miss the days when I could call for an actual Expert, and speak with someone in Boise, Idaho, instead of some shack in Zamboanga in the Philippines. The “experts” in the Philippines read a script, and promise to fix a billing issue for you. T-Mobile And Sprint Have Merged! We're maintaining Sprint support pages for existing Sprint customers. T-Mobile customers can find T-Mobile support information here . I was a faithful sprint customer since the early 2000's. After T-Mobile purchased Sprint the service became much slower. I finally had to change service. The problem occurred when T Mobile continued to bill my company after I had canceled the lines. I proved that the service was not being used as their was no data usage since the cancelation. (See steps above) If the issue is not resolved contact Care/Chat. If you have any questions or need additional help, please Chat, call Care 888-211-4727 or visit your local T-Mobile retail store for assistance.Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ... Virtual Prepaid Visa® for use at T-Mobile & Costco. White Visa with T-Mobile logo. This type of prepaid card is only for select T-Mobile promotions through Costco. Use the card. Online at My T-Mobile, over the phone at 611 from your T-Mobile handset, or in any T-Mobile retail store. To pay your bill. To make a one-time device payment. Aug 10, 2021 · Call the customer service phone number. The customer service phone number for Sprint is 844-382-3312. It’s a toll-free number, so you don’t need to worry about charges for the call. If you are not in the US, call 817-698-4199. 3. Follow the automated prompts that describe your issue. Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...I subscribed t-mobile go5g plus plan during my 20 days trip to europe. I spent total 138 minutes on call, the rate is 0.25 per minutes, total is 34.50, but I ended up paying 239.84. Constantly receiving their bill, even after I cancelled the service. Spent hours on call with t-mobile support, nothing pleasant.Service Unavailable. F451 : Uh-oh, it looks like we have our wires crossed. Please try again later.Sprint support How can we help? Choose a topic related to your question and we'll go from there. Popular Articles Check out popular articles that are trending. Customer instructions for change of ownership Self-service tools Learn about Early Termination Fee View unbilled usage and call detail on sprint.com Not finding what you're looking for?Sprint is now part of the family. T-Mobile and Sprint have merged to create the leader in 5G. We’re on this journey because we believe it will be better for customers. Through the years, we’ve taken major strides to answer the needs of our customers and we won’t stop.Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...T-Mobile Business Prepaid TV Banking. Call to order 1-866-275-1411. Find a Store. Español. Plans. Plans. Our Unlimited. Other plans. Add-on services.I was a faithful sprint customer since the early 2000's. After T-Mobile purchased Sprint the service became much slower. I finally had to change service. The problem occurred when T Mobile continued to bill my company after I had canceled the lines. I proved that the service was not being used as their was no data usage since the cancelation.All T-Mobile stores should have at least 1 Sprint terminal that has access to Sprint tools allowing to handle Sprint accounts. Higher traffic stores may have more. If I read the job descriptions correctly, there is a customer service portion of the job description, so a comment like yours says “I’m going to throw that part of my job ... Worse experience/customer service ever On November 14, 2022 i filed a claim because my son broke his phone. I'm with T-Mobile and pay for Assurant insurance. After receiving the replacement phone, I was not sent a return kit/label for the broken phone. I emailed and called the company about the label but still didn't receive one. 1 reply. 1 year ago. I’ve had service and interaction with MCI Worldcom, Comcast Metrophone, Cingular/ATT, Tello, Visible, Red Pocket, Mint, Boost, Ting, Ring Plus, FreedomPop, Tracfone, Straight Talk, Verizon, Sprint, Xfinity, and Metro wireless, maybe a few more. The worse has to be T-Mobile, with Xfinity being a close second. Unlock your device. If you didn't get a notification about unlocking your device, make sure it's eligible to be unlocked: Log into your T-Mobile Account and choose your line on the Accounts page. Choose Check device unlock status to check if your device is locked or unlocked. Under the device image, check if your device is eligible to be unlocked. Sprint customers may also find that, eventually, they’ll need to purchase a new device that’s compatible with T-Mobile’s network. This will affect those who have older devices that use CDMA technology (T-Mobile’s 3G network uses a different technology, called GSM). But most Sprint customers—those who use newer iPhone and Samsung ...Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ... Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...It’s Time To Join The T-Mobile Network. To get set up, we’ll help you move all eligible lines to the T-Mobile network. All Sprint customers will need to complete this step to transition their billing accounts and start enjoying the full T-Mobile experience. Log in now to see your next step. Let's Get Started.T-Mobile And Sprint Have Merged! We're maintaining Sprint support pages for existing Sprint customers. T-Mobile customers can find T-Mobile support information here .Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ... After years of rating “considerably higher” than all its major rivals on customer satisfaction, T-Mobile “slipped from above average to just average,” Consumer Reports said in October. Another survey by American Consumer Satisfaction Index showed T-Mobile fell from best to worst among the three major carriers." 17. Jan 27, 2022 · T-Mobile Servicio al Cliente. Si ya eres cliente de T-Mobile simplemente marca al 611 desde tu smartphone o bien al 800 937 8997 desde cualquier otro teléfono. O si tienes interés en contratar su servicio por primera vez marca al 866 219 0324. T-Mobile ofrece servicio al cliente a través de estos números 24 horas al día los 7 días de la ... Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...Scam Shield from T-Mobile enhances your scam blocking protection so you can say goodbye to scam calls for good! T-Mobile® Scam Shield App – Block Scam & Unwanted Calls (Free & Premium) Fewer Scam Calls.

Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming .... 1 bedroom apartments dollar1000

I subscribed t-mobile go5g plus plan during my 20 days trip to europe. I spent total 138 minutes on call, the rate is 0.25 per minutes, total is 34.50, but I ended up paying 239.84. Constantly receiving their bill, even after I cancelled the service. Spent hours on call with t-mobile support, nothing pleasant. Feb 28, 2022 · Sprint customers may also find that, eventually, they’ll need to purchase a new device that’s compatible with T-Mobile’s network. This will affect those who have older devices that use CDMA technology (T-Mobile’s 3G network uses a different technology, called GSM). But most Sprint customers—those who use newer iPhone and Samsung ... Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...The outsourced employees just don't seem very well trained on current sprint or t-mobile policies and they seem to have to do a search for everything. Does anyone know if I switch officially to t-mobile, like migrate to magenta or whatever, will the customer support be any better or at least not outsourced? Call us. Simply dial 611 from your T-Mobile phone or use the T-Mobile app to give us a call. Message us. Send us a message in the T-Mobile app, My T-Mobile, or Apple Business Chat. Get the app. Download the T-Mobile app to get in touch with us on your terms. Take the next step. Check out more customer benefits. See all benefits Contact Information. 12920 SE 38th St. Bellevue, WA 98006-1350. Visit Website. (888) 211-4727.When mailing to us, please include. Customer name. Telephone number. Account number. KSOPHT0101-Z4300. 6391 Sprint Parkway. Overland Park KS 66251-4300. Absolutely no device returns will be accepted at this Address. More information for returns at Return and Exchange Policy. Self-Service. Existing customer? Log in via Compass page to view and pay your bill. New customers may register for online access. If you need assistance completing your registration request, please send an email to [email protected] Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ... Sprint customers may also find that, eventually, they’ll need to purchase a new device that’s compatible with T-Mobile’s network. This will affect those who have older devices that use CDMA technology (T-Mobile’s 3G network uses a different technology, called GSM). But most Sprint customers—those who use newer iPhone and Samsung ...Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ... After years of rating “considerably higher” than all its major rivals on customer satisfaction, T-Mobile “slipped from above average to just average,” Consumer Reports said in October. Another survey by American Consumer Satisfaction Index showed T-Mobile fell from best to worst among the three major carriers." 17. T-Mobile Customer Service Is Getting as Bad as All the Others The ‘un-carrier’ brand rings different since Sprint merger Ex-CEO Legere was a cheerleader for consumers and staffBuilding a network for all. Sprint and T-Mobile are working together to build one of the best networks around. By combining, Sprint and T-Mobile will have a network with more towers, more engineers and more bandwidth than ever before. Shop all T-Mobile phones. Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ... After years of rating “considerably higher” than all its major rivals on customer satisfaction, T-Mobile “slipped from above average to just average,” Consumer Reports said in October. Another survey by American Consumer Satisfaction Index showed T-Mobile fell from best to worst among the three major carriers." 17..

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